Hornbill Academy

Learning Path
IT Automation with Hornbill
IT Automation with Hornbill

About This Learning Path

This learning path explores core topics of automating processes in Hornbill with a view to growing towards building IT automations between Hornbill and external platforms.


IT Automation in Hornbill offers a wealth of possibilities. This Learning Path is designed to get you up and running learning the basics of automation in Hornbill, how to use Hornbill's Workflow Designer to automate business processes, and presents one of our solutions for integrating with external systems for using Hornbill to automate events across site and cloud based platforms.


The courses in this Learning Path are on-demand versions of Academy Live sessions. These sessions contain lab activities conducted in an environment set up just for learning Hornbill.


We have included all relevant assets for recreating these activities yourself, but in certain cases there are additional dependencies that may be challenging to configure. As an alternative to undertaking all of the activities, you can watch the activity walk-through videos that explain how the lab activities are successfully completed.

Academy Live: Workflow essentials for automating your business processes
Academy Live: Workflow essentials for automating your business processes
Academy Live: Optimizing workflows for automation: Best practices and strategies
Academy Live: Optimizing workflows for automation: Best practices and strategies
Academy Live: Integrating external systems for seamless automation with ITOM
Academy Live: Integrating external systems for seamless automation with ITOM
Academy LIVE: Beyond the Hornbill Border - Automating with iBridge
Academy LIVE: Beyond the Hornbill Border - Automating with iBridge
Learning Path
IT Automation with Hornbill
IT Automation with Hornbill

About This Learning Path

This learning path explores core topics of automating processes in Hornbill with a view to growing towards building IT automations between Hornbill and external platforms.


IT Automation in Hornbill offers a wealth of possibilities. This Learning Path is designed to get you up and running learning the basics of automation in Hornbill, how to use Hornbill's Workflow Designer to automate business processes, and presents one of our solutions for integrating with external systems for using Hornbill to automate events across site and cloud based platforms.


The courses in this Learning Path are on-demand versions of Academy Live sessions. These sessions contain lab activities conducted in an environment set up just for learning Hornbill.


We have included all relevant assets for recreating these activities yourself, but in certain cases there are additional dependencies that may be challenging to configure. As an alternative to undertaking all of the activities, you can watch the activity walk-through videos that explain how the lab activities are successfully completed.

Academy Live: Workflow essentials for automating your business processes
Academy Live: Workflow essentials for automating your business processes
Academy Live: Optimizing workflows for automation: Best practices and strategies
Academy Live: Optimizing workflows for automation: Best practices and strategies
Academy Live: Integrating external systems for seamless automation with ITOM
Academy Live: Integrating external systems for seamless automation with ITOM
Academy LIVE: Beyond the Hornbill Border - Automating with iBridge
Academy LIVE: Beyond the Hornbill Border - Automating with iBridge