About This Learning Path
This Learning Path contains approximately 6 hours of learning.
New to Hornbill? Unsure of how things fit together in the platform?
Take this learning path to kick-start your Hornbill onboarding and to support your implementation.
This learning path introduces key concepts and topics for common use cases of Hornbill. You'll learn about the Hornbill Platform, and how to create and manage users. You then move on to learn key concepts that underpin our Service Manager application; our fully featured Service Desk solution.
By the end of this learning path you'll be ready to start configuring Hornbill and begin to set up your users, services, portals, and more. You'll also be ready to start diving deeper into creating the processes and workflows that power Hornbill's automations.
If you're onboarding with Hornbill, once you complete this Learning Path, move on to complete the Master your onboarding Learning Path.
About This Learning Path
This Learning Path contains approximately 6 hours of learning.
New to Hornbill? Unsure of how things fit together in the platform?
Take this learning path to kick-start your Hornbill onboarding and to support your implementation.
This learning path introduces key concepts and topics for common use cases of Hornbill. You'll learn about the Hornbill Platform, and how to create and manage users. You then move on to learn key concepts that underpin our Service Manager application; our fully featured Service Desk solution.
By the end of this learning path you'll be ready to start configuring Hornbill and begin to set up your users, services, portals, and more. You'll also be ready to start diving deeper into creating the processes and workflows that power Hornbill's automations.
If you're onboarding with Hornbill, once you complete this Learning Path, move on to complete the Master your onboarding Learning Path.