The recording of this session is from 2/5/2024.

This course contains an edited video of the session and the session handout including activity instructions.

This beginner-level session provides an overview of the reporting capabilities within Hornbill, including views and reporting using entities. You will learn the basics of navigating the reporting interface, generating simple Service Manager in-app reports, and applying filters to extract relevant data. 

Designed for those new to the platform or seeking a refresher on its reporting functionalities, this session offers a detailed exploration of the tools and features essential for generating insightful reports using both standard reporting methods and entities. 

This course is part 1 of 2 sessions on reporting in Hornbill.

Learning Objectives: 

     - Learn how to navigate the reporting interface in Hornbill, including reporting using entities. 

     - Understand the basics of generating and configuring reports using standard Service Manager in-app reporting methods. 

     - Gain hands-on experience in creating simple reports and applying filters to extract relevant data, using views, standard reporting methods and entities.